Client Resource Center

Practical answers for your questions

PO Box 368 • Neosho, MO 64850
Phone: 417-451-2932

Protect Your Medicaid Identity from Scammers

If you need to apply for Medicaid, here’s how you can protect your information from falling into the wrong hands, as fraudsters continue looking for ways to exploit the COVID-19 pandemic.

Protect your Medicaid number. Treat your Medicaid card and number like you would your Social Security card and number. Only give out your number to health care professionals who need it. And be aware when others ask you for your Medicaid number or offer free services in exchange for your Medicaid number.

Protect all your medical information. Proceed with caution if someone other than your doctors or health care providers asks for any information regarding your medical history.

Learn about Medicaid’s coverage rules. Scammers may try to get you to agree to a service that isn’t normally covered by Medicaid. Educate yourself on what services are typically covered so you can be alert if someone asks to perform a non-covered procedure.

Always be skeptical. It’s ok to ask questions about any procedure that does not sound medically necessary. You can always go get a second opinion.